Help for Zeros
The Armed Forces Covenant
According to the MOD, ‘the Armed Forces Covenant sets out the relationship between the Nation, the State and the Armed Forces. It recognises that the whole nation has a moral obligation to members of the Armed Forces and their families, and it establishes how they should expect to be treated. It exists to redress the disadvantages that the Armed Forces community faces in comparison to other citizens, and to recognise sacrifices made. In some cases this will require special consideration, especially for those who have given the most such as the injured and the bereaved. The principle behind the Covenant is that the Armed Forces Community should not face disadvantage because of its military experience. In some cases, such as the sick, injured or bereaved, this means giving special consideration to enable access to public or commercial services that civilians wouldn’t receive. The Covenant covers issues from housing and education to support after Service. It is crucial to the Government that it, and the nation, recognises the unique and immense sacrifices military personnel / veterans have made for their country.
Yet, its a matter of conjecture if those at the highest level across Government are sticking to the promises made in the Covenant.’
“....People facing multiple needs and exclusions are in every community in Britain. They suffer several problems at the same time, have ineffective contact with services, and are living chaotic lives. Each problem exacerbates the other and people easily end up in a downward spiral of mental ill health, drug and alcohol abuse, crime and homelessness. One estimate suggests that there are approximately 60,000 adults in this situation in England at any one time.” The Revolving Doors Agency
Sadly, these include increasing numbers of military veterans.
Question: Is the Nation embracing the Armed Forces Covenant and providing the necessary support for former servicemen and women who experience social exclusion, have multiple ‘unmet’ complex needs and are involved with the Criminal Justice System?
The majority of veterans go on to forge impressive second careers. Those veterans with physical injuries undoubtedly receive very high levels of medical provision and rehabilitation support. Yet, many others suffering mental illness and other psychological issues struggle to cope, become excluded and end up in prison. At a time when members of the military are being upheld as an example of professionalism and national pride and the family promoted as a vital ingredient of a harmonious society, this situation is surely wrong. The impact is profound resulting in massive human and financial costs.
An estimated 12% of our homeless population are veterans – (Shelter).
The number of veterans committing suicide is increasing.
Examples of family breakdown, domestic violence and divorce are increasing.
Approximately 8% of the prison population are veterans (7,000+), with many others on Probation and Community Supervision Orders (6,000+).
Disturbingly, many veterans in prison are held in Vulnerable Prisoner Units.
Annual Prison costs - £45,000 per person, per annum, plus: - Cost to Victims, Police, Courts, Health, Social Services, Impact upon Families and Children, Education, Benefit Payments and lack of earned taxable income and NI.
Total cost of offending – approximately £170,000+ per person, per annum –
Total cost to the state – Many hundreds of £M’s, plus family / social breakdown. Causes of Crime. In discussing this issue, it is essential to recognise why people become involved in crime, all of which is well researched
75% of prison population experience mental health illness.
A lack of confidence, self-worth, self-esteem, basic and key skills, employment and income.
Family breakdown.
Feelings of fear, shame and guilt, particularly relevant to former military personnel.
Lack of appropriate role models and support.
Alcohol and drug misuse, primarily as a result of the above.
Those who, after leaving the service become involved in crime, experience most if not all of these problems. Many also suffer experiential flash backs to incidents associated with combat related trauma. Importantly, we need to get away from the mantra that only those who have experienced service life can understand the impact this can have on the individual. The reality is trauma… is trauma… is trauma. The best therapists I have seen are all civilians but experts in their field. Yet, a disconnection with society still exists for many veterans.
“ As far as I am concerned I left the military 15 years ago and I am deep undercover in the civilian community: I dress like them...I act like them but I don’t trust them and have nothing in common with them”
Former SNCO Royal Marine Commando (Following discharge he reported he was sectioned under the Mental Health Act and also convicted of a violent offence.)
“ I returned home to live in a North East ‘pit village’ in the late 70’s and have never spoken to anyone, other than you, today, about what I experienced in Northern Ireland. I’ve been married over 40 years and my wife has no idea what’s going on in my head.....I didn’t think you could be lonely when you were married, but trust me you can! She thinks I just ‘go on the occasional bender’ for no reason and she hasn’t made the connection with the news or documentaries on the ‘troubles’. Some days I am still there.... if I had only pulled the trigger things might have been so different”
Former member of the Parachute Regiment SNCO 2010
The Armed Forces Benevolent Organisations work hard to ‘mop up’ the social and economic fall-out and wider needs of what is becoming a significant disenfranchised group of society. The Royal British Legion proudly promotes the fact that it gives out one million pounds worth of financial and welfare support every month. The fact that it has to do this is a sad indictment of the levels of deprivation and need that exists. Add to this the money paid out by Help for Heroes, Combat Stress, SSAFA and the other veteran specific charitable organisations and the true cost of looking after our former service personnel totals billions of pounds.
‘Hero to Zero’ is a much hackneyed term, used by the media on both sides of the Atlantic to describe former servicemen and women that have lost their ‘media’ imposed status as a ‘HERO’.
For those suffering with mental illness, becoming drug and alcohol dependant, homeless or involved with the Criminal Justice System, the tendency is to conveniently forget the sacrifices made and resort to labels such as failure, waster and criminal. Yet, the Military Covenant says ‘it is crucial that it (the Government) and the nation recognise the unique and immense sacrifices military personnel / veterans have made for their country.” Surely this should also include the general well-being of families and those suffering with mental illness. Veterans who fall upon hard times should not be dependent on a mix of ‘means tested’ state and charitable hand outs or subjected to further exclusion.
During my 37 year Social Work career; working in numerous frontline and senior management settings, I have noticed increasing numbers of veterans presenting as homeless or in need of mental health support services, often suffering from diagnosed and undiagnosed mental health problems (anxiety, depression, adjustment disorder and combat related Post Traumatic Stress. Many others are presenting at Accident and Emergency Departments or GP surgeries, Drug and Alcohol substitute prescribing services, recovery centres, Alcohol Anonymous, Narcotics Anonymous or Cocaine Anonymous meetings and, sadly, in growing numbers, within the Criminal Justice System.
12 years ago, I founded a Community Interest Company (Superseded by Forward Assist in 2013) My aim was to establish a ‘needs led’ service for veterans, designed specifically to establish support for what was a ‘disparate’ and ‘hidden population’ within the Criminal Justice System and other social welfare services. Over the years the numbers awareness and need have increased significantly. Of note, at that time, most of the associated intervention services commissioned by the 12 regional Local Authorities to provide interventions with veterans failed to ask individuals accessing their services if they had served within the Armed Forces. This fundamental omission at first point of contact, the assessment stage or during the writing of a pre-sentence report can lead to a missed opportunity to understand the ‘root cause’ of the multiple complex issues that may exist. A mandatory inclusion in an assessment process would allow all civilian based welfare organisations to assess the level of need and ‘flag up’ the possibility that the presenting behavioural manifestations may or may not be directly related to military service or the transition from it.
Sadly, in too many cases, those that do ask don’t know what to do with veterans after the initial identification. Rather organisations attempt to ‘shoe horn’ veterans into existing provision that is neither appropriate nor relevant to the veteran’s individual needs. Similarly, Veterans are notoriously bad at asking for help and may view survival ‘on the streets’ or when experiencing acute adversity as a continuation of the field exercises or combat missions that they took part in whilst on active service. Couple this with a highly developed sense of pride and a stubborn independence and desire to not to become viewed as a burden on society; it’s not surprising that civilian orientated support services find it difficult to maintain a meaningful relationship with former military personnel.
Many veterans continue to feel a deep sense of dislocation within the civilian community long after discharge, and their ability or indeed inability to re-invent themselves or assimilate back into society is very much dependent upon how they exited the armed forces. In our experience, the reintegration process to civilian life is exacerbated on many different levels dependent upon how an individual left the military. Many are discharged following successful and lengthy periods of service but struggle to find sustainable employment; others are medically or dishonourably discharged following their involvement in unacceptable behaviour or criminal activity. The latter find it extremely difficult to re-establish themselves in the civilian job market or reconnect with family or friends.
The issues facing former service personnel are both multiple and complex and in many cases exacerbated as they make the transition from Military to Civilian and/or Custody to the Community.
“We need to rehabilitate veterans not incarcerate them”
Judge Russell: Buffalo Veterans Court New York USA
Many veterans are in receipt of state benefits with a large percentage claiming Disability Living Allowance as a result of physical injuries that they described were the result of the ‘wear and tear’ during service life. A large number report that they suffer from multiple mental health conditions with having problems maintaining paid employment. Very few report that they had a better job with more status than the one they held whilst serving in the military. At least half of the veterans we work with have direct experience of homelessness at the point of referral, but a larger percentage report being technically homeless on discharge from the military. Many have alcohol and drug related dependency issues and most describe alcohol as ‘Army Medicine’ - they celebrated with it and commiserated with it during times of stress or bereavement and it continues to be a problem long after service life ends. As a result, many have convictions for drink driving offences.
“...a full english breakfast....a six hour period since your last drink... a shit, shower and a shave and we were ready to fly!”
Former Royal Navy Helicopter Pilot
Almost all the veterans involved with our service have had multiple relationships after leaving the services and several had been married three times or more. Divorce was a shared experience and many described themselves as absent parents. The vast majority lived alone or with partners that owned their own homes. A small number that were subject to Community based Court Orders admitted having committed domestic violence. The damaging impact upon children and its associated costs is likely to become apparent in time. Many reported experiencing chronic social exclusion and associated isolation. In many cases it was self imposed following a relationship breakdown and/or the result of negative experiences of trying to engage with civilian based support services that did not understand them. Others said that they had no idea what services were available from the Royal British Legion, Combat Stress, and SSAFA.
A significant number of veterans accessing our service reported that they felt that they did not have transferable skills and many reported that they had no idea how to write a CV, send an email or set up a direct debit. A large number admit having poor literacy and numeracy skills and others admit that they could not cook and had no understanding of Government recommended guidelines in relation to calorific intake, nutrition or the negative effects of excessive alcohol misuse, and the dual use of prescribed/illicit street drugs.
“Since leaving the mob two years ago I have lived on ‘pot noodle sandwiches’ and take-away food”
Iraq /Afghanistan: Veteran
Many veterans report that they had financial difficulties and unpaid debt. Most need advice information and guidance in relation to Military pensions, Criminal law, and Family law, Prison law, Housing law and Mental Health law.
Referrals from GP’s CPN’s and other mental health support workers including Combat Stress account for nearly a third of the case load. Despite the evidence of the effectiveness of interventions, very few organisations currently contribute financially to the services offered. Nearly a third of all referrals are ‘self referrals’ and result from ‘word of mouth’ recommendations from group members, family members or partner organisations. The North East is allegedly the largest recruitment area for HM Armed Forces. The low numbers for the RAF, Royal Navy and Royal Marines can be attributed to the national geographical spread of the respective operational and strategic headquarters. Nonetheless, it is worrying to note how many former Army personnel end up with ‘unmet’ multiple and complex needs.
“When I left the Army after 18 years service.... it was pack your kit..... I’m escorting you to the gate...have a nice life”
Infantry Soldier diagnosed with PTSD: Discharged as ‘Services No Longer required’ after failing Mandatory Drugs Test X2
Whilst we accept that more research needs to be carried out to establish a direct link with combat operational experience and poor social outcomes, it is clear that there is a correlation between self reported problems that are associated with transition, assimilation, adjustment and identity following service life. Unresolved issues relating to bereavement, guilt, shame, addiction and anxiety when coupled with episodic bouts of insomnia and loneliness all impact negatively upon the ability of many veterans to remain in a permanent employment position or comply with community based Court Orders. This is particularly relevant if the issues are socioeconomic/psychological or physical in nature and ignored. Multiple and complex needs require wide-ranging and far-reaching sustained interventions.
These difficulties can be unique to an individual and may need to be ‘unpacked’ separately or collectively in unison with an empathetic mentor or caseworker. Short sighted and ‘top down’ solutions that look for ‘quick fix’ results via brief therapeutic interventions or adopt a ‘refer on’ approach to problem solving will invariably result in failure and continuing long term damage to psychological wellbeing. Similarly, it is unrealistic to expect a small number of incongruent and financially competing Public and Private Sector organisations and Armed Forces Charities to be able to understand or meet the needs of those hero’s reclassified as ‘zeros’. In all walks of life prejudice and discrimination exist and it is a sad fact that those former service men and women that end up in the Criminal Justice System and/or who live chaotic lives, continue to be viewed as ‘unworthy’ by those tasked with the responsibility of supporting them.
The introduction and implementation of the Armed Forces Covenant and the locally driven Armed Forces Forums will hopefully help to ensure organisations ‘sit at the same table’ and look at how the needs of veterans can be collectively met. That said, currently there appears to be a reluctance to share good working practices, information or planned initiatives. In practice the referral of veterans to other organisations within the network is limited. This reticence is often driven by individual egos, institutionalised and organisational cultures and/or perceived competiveness in regard to funding and reputation.
It is essential that any process of localised ‘grass roots’ qualitative and quantitative statistical data be collected, shared and acted upon. This requires meaningful and respectful partnerships where organisations work closely with one another, acting selflessly in the interest of the ‘greater good’ and individual veterans. Specially designed service delivery models with integrated pathways, specialised support and targeted funding would significantly improve the engagement of marginalised veterans and their families, thus reducing the social isolation, the risk of offending and the massive associated costs. If we really care about veteran offenders then we need to collectively work together to help them change their lives for the better. Similarly, the many organisations that now purport to work with veterans involved with the CJS should reflect upon that statement and adjust their own behaviour and responses to ensure that service delivery is both collaborative and in the best interest of the veteran and not that of their organisation.
Tony Wright CEO Forward Assist